Privacy Policy

1. Who we are

Warmth Care Support Services ("Warmth Care", "we", "us") is an Australian NDIS provider. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website, including contact enquiries and job applications.

2. Information we collect

When you use our contact form or careers application form, we may collect your name, email address, phone number, message content, location, and any documents you upload (such as a CV). We also receive technical information such as IP address and browser type through normal website hosting and security tools.

3. How we use your information

We use personal information to respond to enquiries, assess job applications, provide support services where relevant, improve our website, and meet our legal and NDIS obligations. We do not sell your personal information.

4. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Access is limited to team members who need it to perform their role.

5. Your rights

Under the Australian Privacy Principles, you may request access to, or correction of, personal information we hold about you. To make a request, contact us using the details on our Contact page.

6. Contact

If you have questions about this Privacy Policy or how we handle personal information, please contact Warmth Care via the Contact page on this website. This is placeholder wording — replace it with advice from your legal counsel before going live.